Managed Services

IT Strategy Planning, Consulting, and Implementation: Through detailed and thorough analysis of your IT infrastructure, we can unearth problems and provide recommendations for infrastructure modernization and optimization. 

Remote Infrastructure Monitoring: Comroes Omega provides 24/7 remote infrastructure monitoring and troubleshooting to ensure your IT tools and systems operate seamlessly and without any downtime. 

Cloud Hosting and Support: As part of our Managed Services offering, we also provide Cloud Hosting and Support, helping you exploit the capabilities of the cloud in a public or 3rd party data centre – as needed. 

IT Service Management: We deliver continuous IT Service Management Support, managing all hardware, software, and computing resources while improving the quality and speed of IT delivery. 

24/7 Help Desk: Using our 24/7 Help Desk, we can provide L1, L2, and L3 tech support using ITIL best practices and resolve issues within specified SLAs for enhanced user satisfaction.